Policy
Shipping Policy
Shipping options are confirmed after product availability, payment, and address details are checked.
Shipment methods
AUREN supports trusted Indonesian shipment methods, including the shipment partners shown on the website footer.
Processing
Processing begins after order details and payment are confirmed. Dispatch timing may vary by release schedule and courier availability.
Address confirmation
Customers are responsible for providing accurate recipient names, phone numbers, and delivery addresses before shipment is arranged.
Delivery updates
Tracking details or delivery notes will be shared through the order conversation when available.
